FAQ
Support
1. How far in advance should I start creating the website?
Our deadline, on average, is 15 business days for delivery after receiving the content sent by the customer. We recommend making the website 1 year before the party, especially for a party outside your city.
2. What is the essential information to set up the site?
All those questions that a guest might ask: opening hours, attire, addresses, gift lists, etc. Here (link) is a model of our checklist, essential and indispensable to start putting together the site.
3. Is the desktop layout compatible with mobile?
Yes, we can make the website in mobile and desktop version.
4. Who sends the invitations?
All digital arts are sent by the client or a company contracted by the client.
5. How many questions can I include on the digital form?
he digital form can be used for any and all types of events. We do it for weddings, birthdays, sporting events, registrations and much more. You can include up to 12 question/information fields.
6. How to assemble gift lists?
JUST 360° can create your personalized gift list in the stores below. For other lists, the customer can send us the links and they will be inserted on their website.
By agreeing to have Just 360° create the gift registries at the designated stores, the client acknowledges being aware of and agrees to the specific rules of each selected store or platform.
7. How long is the site active?
The initial contract is for one year, which can be extended at an extra cost.
8. Is there a limit of photos to put on the site?
No, we can include as many as you wish.
9. How many changes can I make to the site?
Upon initial contracting, the customer can make up to 3 changes. From the 4th, the hourly rate is charged, in the amount of U$ 100.
10. If I need a website in other languages, how does the translation of the material work?
For websites in English, we do the translation in-house. For other languages, we hire an external translator, whose budget must be approved by the client.